Mandatory occurrence reporting in Norway
In Norway, you must file a report to the Norwegian Civil Aviation Authority about any occurrence you are involved with. The requirement to report is personal and mandatory. Please read this carefully to understand why it is safe to report, to learn why it is essential that you take your time to file a report, and to understand the importance of your contribution better.
Where/how can I file a report?
Starting on June 1, 2023, the Civil Aviation Authority introduces ECCAIRS2 as the reporting system for aviation incidents and accidents. Stakeholders can use two different reporting methods.
Organizations with their own reporting system can use the API for automatic reporting. To report incidents, individual reporters and organizations without API access must register on aviationreporting.es.
API for ECCAIRS2
Organizations wishing to enable automatic reporting through their own reporting system can set this up through an API. Access to a test environment and information for setting up such a solution can be ordered from the Civil Aviation Authority via the following form (the link to the form is under development and will be available soon).
Do you have any questions about format, submission methods, or other technical issues?
Send an email to: safetydata@caa.no
Reporting without API
Aviationreporting.eu replaces the previous solution with Altinn. Reporting organizations not using the API must register in the contact form at aviationreporting.eu.
In the form, select CAA Norway under "Competent Authority" and choose "Request Access" under "Kind of support". In the free text field, we also want you to provide the job title of the contact person. The request will then be forwarded to the Civil Aviation Authority, granting administrator rights to the person. This user can manage users within their organization. When reporting in the porta, individual reporters register via "Register as an individual user".
When you register, you gain access to several menus, including an overview of your reports and the ability to edit/enrich/update previously submittednotificationss and send updates to the Civil Aviation Authority.
Do you have questions about fields, field values, or other content in the report?
Send an email to: occurrence@caa.no
What rights do I have?
Norway is a country with established «Just Culture» in aviation. Defined by International Civil Aviation Organization (ICAO) and adopted by its members, Just Culture is: «A culture where front-line operators are not punished for actions, omissions or decisions taken by them that are commensurate with their experience and training, but where gross negligence, willful violations and destructive acts are not tolerated.» The Norwegian Aviation Act states protection rules related to occurrence reporting, including confidentiality and the banning of sanctions.
What does this really mean?
There will be taken no sanctions against anyone involved in an occurrence. The exception is if someone harms anyone on purpose, damages anything on purpose or intentionally creates a dangerous situation.
Why should I report?
There is a need to learn from accidents and incidents so as to take appropriate action to prevent the repetition of such events. In addition, it is important that even apparently minor occurrences are reported to the local authorities in order to prevent catalysts for major accidents. Analysis and investigation are necessary and effective means of improving safety by learning the appropriate lessons from occurrences and adopting preventative actions.
What shall be reported?
All occurrences, also seemingly insignificant incidents, shall be reported. Regulation (EU) No 376/2014 of the European Parliament and of the Council on reporting, analysis and follow-up of occurrences in civil aviation came into force in the EU on November 15 2015. The Commission Implementing Regulation (EU) 2015/1018 lays down a list which classifies occurrences in civil aviation subject to mandatory occurrence reporting (MOR) according to Regulation (EU) No 376/2014. Voluntary occurrence reporting (VOR) shall be practised if the occurrence is not covered by MOR but is still perceived as a potential threat to or might affect aviation safety. VOR is analyzed and followed up in the same manner as MOR.
How will my reported information be used?
Your and others' contributions are essential in our work to improve aviation safety. Filed reports are subject to confidentiality and are not available to the media or other parties in aviation (or elsewhere). Reported occurrences will be made anonymous and filed in the Norwegian national database, where they will be included in different statistics and summaries used to improve aviation safety. Some of these statistics will be published on our website. Accidents and serious incidents will be investigated by the Norwegian Accident Investigation Board.
Personal data
To process your report, we need some information about you.
The purpose of your personal data is to be able to contact you in case we need more information about the contents of the report.
The personal data are processed according to GDPR. The lawfulness of processing is Article 6 (1) e; see EU regulation 376/2014 – reporting regulation.
The personal data will be stored in the report as long as it is in the database and will be used if we, at a later stage, need to contact you. Your personal data cannot be deleted from the database. Reports about aviation occurrences are confidential and will not be disclosed to anyone who requests access. If the processing is unlawful in your opinion, you may complain to the Norwegian Data Protection Authority.
For further information regarding confidentiality, please contact our data protection officer at personvernombud@caa.no.